How do I create and manage SWPanel access profiles?
To manage the access profiles, it is necessary to activate the reseller mode in your SWPanel. To activate it, check the manual 📃 Manual: How can I activate reseller mode in my SWPanel account?.
1. What are access profiles?
Access profiles define which actions a user can and cannot perform within SWPanel. These access profiles are assigned to a user, meaning they can only view and execute the actions permitted by their access profile and assigned service(s).
To create a user, assign them an access profile and a service, check the manual 📃 Manual: How to create an access to the SWPanel using a new user
2. How to access profile management
To access Access Profiles management, click on your profile logo in the upper right corner of your SWPanel. Then, click on My SWPanel and finally, click on SWPanel User Management:
The screenshot is for reference purposes. It was taken from version 2025.01.0002 on 13/02/2025. It may differ from what is displayed in the current SWPanel version.
Next, click on the Access Profiles tab:
The screenshot is for reference purposes. It was taken from version 2025.01.0002 on 13/02/2025. It may differ from what is displayed in the current SWPanel version.
3. Default access profiles
There are seven automatically created access profiles. These profiles are configured to allow users to perform the most common actions.
The screenshot is for reference purposes. It was taken from version 2025.01.0002 on 13/02/2025. It may differ from what is displayed in the current SWPanel version.
If you need to create a user profile with specific permissions, check the section "4. How to create a custom access profile".
Hosting Management
The Hosting Management profile is assigned the necessary permissions for the user to manage everything related to the assigned Hosting service: creating, modifying, and deleting databases, managing FTP accounts, email accounts, DNS records, installing and managing CMS platforms (WordPress, PrestaShop, Moodle), etc. The user will not have access to the cloud.
More information in the manual 📃 Manual: How to create an access to SWPanel using the service name
Cloud Management
The Cloud Management profile allows the user to manage one or more cloud services, with the ability to: stop, start, restart, and park the cloud, manage alerts, backups, snapshots, and logs. It also allows managing security systems (AntiDDoS, Fail2Ban, Layer 4 Firewall), log management, and more. If the user is also assigned a Hosting service, they will be able to start and stop services, view Hosting resource usage, and see the service’s servers. However, Hosting services cannot be created through this profile.
Mail Management
The Mail Management profile grants permissions to manage the assigned email account, allowing the user to: change the password, create and delete auto-responses. However, the user will not be able to modify the mailbox storage limit.
More information in the manual 📃 Manual: How to create a SWPanel login to manage an email account
Mail Management only Autoresponse
The Mail Management only Autoresponse profile allows modifying only the email auto-response settings, including creating and deleting auto-responses.
Administrative and Financial Management
The Administrative & Financial Management profile allows the user to manage everything related to billing and payments. They can review invoices, manage account balance, credit card settings, and open administrative tickets, among other tasks. However, they will not be able to view or perform actions related to domains or services.
VPN User Manager
The VPN User Manager profile allows modifications to the VPN user, such as enabling two-factor authentication and selecting its type, viewing the VPN access history, and changing the access password.
RHA Customer Hosting Management
The RHA Customer Hosting Management profile allows users to manage hosting services, consult billing methods (such as adding balance), and perform contractual changes to the service.
4. How to create a custom access profile
Duplicating a default profile
To create a custom access profile, you must first duplicate an existing profile. Choose the one that most closely matches the permissions you want to apply. Then, click on the […] menu of the profile → Duplicate Profile:
The screenshot is for reference purposes. It was taken from version 2025.01.0002 on 13/02/2025. It may differ from what is displayed in the current SWPanel version.
In the new window, you must assign a name to the access profile:
The screenshot is for reference purposes. It was taken from version 2025.01.0002 on 13/02/2025. It may differ from what is displayed in the current SWPanel version.
Modifying profile permissions
From the […] menu of the newly created profile, click on Modify this Profile.
The screenshot is for reference purposes. It was taken from version 2025.01.0002 on 13/02/2025. It may differ from what is displayed in the current SWPanel version.
In this tab, you can assign permissions to your access profile by checking the boxes of the necessary permissions.
The screenshot is for reference purposes. It was taken from version 2025.01.0002 on 13/02/2025. It may differ from what is displayed in the current SWPanel version.
If you need the profile to have access to a service dashboard, you must check the option Manage Services → Manage the services and uncheck any boxes inside it that you do not need.