This system allows users to send and manage tickets regarding administrative queries, facilitating quick resolution of doubts or financial problems.
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Immediate access to ticket submission and management is very important.
Integrated platform for sending, receiving and managing tickets related to administrative queries.
Users can assign a priority level to tickets for faster attention.
Users can track the status of their tickets in real time.
This manager has allowed us to limit access only to the services each department needs.
It is incredibly useful to be able to assign specific permissions by service. It has given us much greater control over our resources.
Access monitoring has helped us identify and fix problems quickly.
Check a complete history of all tickets sent, including responses and resolutions.
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Receive email notifications when a ticket receives a response or is closed.
Receive them today in just one click!From the support section in SWPanel, select "Create new ticket" and specify your query.
No, but you can add additional comments to the ticket at any time.
It depends on the assigned priority and the complexity of the query, but most are resolved within 24-48 hours.