Modify access password to Log Custody

When enabling log custody on your Cloud server, an FTP account is automatically created, where you only need to specify the password to use for this FTP account. If you don’t remember the password, below are the steps to reset it.

First, you need to access your SWPanel and, in the search window at the top, enter the name of the Cloud service for which you want to modify log custody access. Once you have located the service, you can click on its name to access its Dashboard.

The screenshot is for reference only. It was taken from version 2025.02.0002 on 17/03/2025. It may differ from what the current version of SWPanel displays.

Once you are in your Cloud Dashboard, you need to locate the icon next to the log custody activation/deactivation box and click on it.

The screenshot is for reference only. It was taken from version 2025.02.0002 on 17/03/2025. It may differ from what the current version of SWPanel displays.

Next, in addition to viewing the FTP access details for the stored logs, you can modify the FTP password.

The screenshot is for reference only. It was taken from version 2025.02.0002 on 17/03/2025. It may differ from what the current version of SWPanel displays.