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E-mail address

What is an Email Account?

Email is a network service that allows users to send and receive messages through an electronic communication network like the Internet. Email systems are based on a store-and-forward model, meaning that both ends do not need to be connected simultaneously. This is where the mail server comes in, temporarily storing messages before forwarding them to the recipients.

How Does Email Work?

Currently, when sending and receiving messages, we can sequence the steps executed as follows:

Email Alias

An email alias is an email account that forwards all incoming messages to any other account. An alias can have one or multiple recipients. An email alias does not take up space since it does not store the email; it merely forwards it to another/others.

Email Mailing Lists

Email mailing lists are a tool that allows sending an email to multiple users simultaneously.

By sending a message to the list's address, it will reach the email addresses of all accounts subscribed to that list. These lists are called Distribution Lists.

These should not be confused with Whitelists or Blacklists, which respectively ensure or block the reception of emails.

Email in SW Hosting

At SW Hosting, we offer email services with the utmost security and guarantee for all your communications, always available and accessible from anywhere via Webmail or your preferred email client.

Creating an Email Account with SWPanel

Access the Dashboard of the service for which you want to create an email account. To do this, click on the Active Services Tree (left menu) and click on the corresponding service (in this case, the hosting swmanuales.com), or you can also locate the service on which you want to create the email account in the SWPanel general search:

Once you've selected the service, navigate to the blue menu on the left and select "Service Management ---> Email Management".

Once in your service's Email Management menu, click on the blue "Create Account" button located at the top right of the tab.

In this section, you must enter the account name and the password you'll use to access it. You'll also have options like limiting the maximum size of your mailbox, specifying an email account to which all incoming mail should be diverted, and the possibility of adding an auto-reply for all received messages.

Keep in mind the strength of the password. At SW Hosting, we take your data's security very seriously. This is why we require you to set a "secure" password. In the password field, you'll see guidelines with the minimum and necessary requirements to ensure your account's security.

Remember to click the "create account" button to finalize the email account creation process.

Managing an Email Account with SWPanel

In this section, you can manage and administer your email accounts, add email aliases, distribution lists, whitelist/blacklist to filter mailboxes or domains, and set up a Catch-All mailbox if needed.

Creating an Email Alias with SWPanel

In your service's Email Management menu, select the "Email Alias" section and click on the blue "Create Alias" button, located at the top right.

In this section, you must enter the alias account name and to whom you want the email redirected. Remember to click "create" to finish the process.

Creating Distribution Lists with SWPanel

Once in your service's Email Management menu, select the "Distribution Lists" section and click on the blue "Create List" button, located at the top right.

In this section, you can choose the email addresses or recipients you want to add to the list as well as the user who will manage that list. Remember to select "create" to finalize the process.

Whitelist

In this section, you can add a mailbox or a domain to the whitelist. This list enables filtering to ensure that accounts or domains are always received in the inbox. It can be applied to a single mailbox or the entire domain. Remember, the Antispam filter must be activated to use this option.

Blacklist

In this section, you can add a mailbox or a domain to the blacklist. This list denies the delivery of all emails, very useful if you're receiving spam. It can also be applied to a single mailbox or the entire domain. Remember, the Antispam filter must be activated to use this option.

Catch-All Mailbox

In this section, you can set up a Catch-All mailbox to receive all emails for the domain; remember to click "Save Changes" to apply the new mailbox.

Auto-Replies

You can set up automatically generated replies upon receiving an email, along with defining temporary periods for auto-reply.

Modify This Email Account

In this section, you can change the password, limit the associated space, manage aliases, etc. Here's a breakdown:

Account Data: Here you can change the access password and configure mailbox size limits.

Forwarding: When forwarding emails, they are sent to the destination account you specify. If you check the box, forwarded emails will also be saved in your original account.

Autoresponders: You can create automatically generated replies upon receiving an email, along with defining temporary periods for auto-reply.

Account Alias: You can view and delete your email account's aliases.

Preferences: You can set a notification to alert you when the account's space exceeds a percentage of the total.

Email Account Details

In this section, you can view all details of your account: space usage information, parameters for configuring your account, and link to Webmail, among others.

View Aliases Pointing to This Account

With this option, you will see all aliases associated with this account.

Open Post-It Notes

In the Post-It Notes, you can jot down any observations regarding the email account.

Delete This Email Account

With this option, you will delete the email account and all its messages, with no possibility of recovering the data later, so make sure to download any or all emails to your email client before deleting if you wish to keep them.

Activate SWPanel Login for This Account

With this option, you can create an SWPanel access profile that will only have the ability to manage and modify the details of this account, except for the mailbox space limitation.

Update Space Occupied by This Account

This option is useful for checking the account's occupied space in real-time.

Security (Antispam / Antivirus)

With the Antispam and Antivirus services activated, you can enhance the security level of your email account.

Our Antispam system automatically detects email senders who might be or are suspected of sending bulk or suspicious content (spam) and blocks those incoming emails.

On the other hand, our Antivirus system scans and detects threats in incoming emails that might contain malicious files, blocking them directly to prevent possible infections on your devices.