Category: Administration

Change payment method

When you sign up for the first time for any of the services offered by SW Hosting, you make a payment through your credit card or through your PayPal account. From that moment on, your payment method is established to use your SWPanel balance when making t (...)

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Define the sending of electronic invoices

To perform this action you must click on your customer name and, in the pop-up menu, select "My account" -> Invoice sending definition. info_capture The screenshot is for guidance only. It was taken on version 2025.00.0016 with date 04/12/2024. It may di (...)

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Billing

To do this, you must click on the first icon with your image -> "My account", in the pop-up menu, select the Invoices option. info_capture The screenshot is for guidance only. It was taken on version 2025.00.0016 with date 04/12/2024. It may differ from (...)

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Validate customer account

The purpose of validating the customer account is to ensure that you really are who you say you are and to ensure that the use you are going to make of all the services you contract with SW Hosting, will be a legitimate use and according to the laws in for (...)

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Contracts

In your SWPanel, you have access to all the contracts related to your services. You can view, print, or send them wherever you want, as well as disable the automatic renewal of your services. Where can I find the contract in SWPanel? First, you need to go (...)

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How to create an Administrative Ticket

To create an administrative ticket, go to the top right corner of your SWPanel, click on the logo of your customer account -> "My account" -> Administrative tickets, which is located in the Administrative formalities section. info_capture The screenshot (...)

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How to add balance by bank transfer to SWPanel

To add balance to your SWPanel by bank transfer, you will need to log in to your SWPanel customer account and click on the icon of your account -> Add balance: info_capture The screenshot is for guidance only. It was taken on version 2025.00.0016 with da (...)

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How do I know the cost of my Cloud server?

Sometimes it is difficult to know what the amount of the invoice will be for your Cloud server, and more if you have increased or reduced resources during the active period. First, you must access your SWPanel , and through the search engine, indicate the (...)

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How to view and manage your invoices from SWPanel

To consult all the invoices generated by your customer account, position your mouse cursor over the logo of your customer account -> "My account". Then click on Invoices: Here you will see all the invoices issued by SWHosting. You will visualize the invoi (...)

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How to manage your balance via SWPanel

To consult and manage your SWPanel balance, position your mouse cursor over the logo of your customer account -> "My account". Then click on Balance Management: info_capture The screenshot is for guidance only. It was taken on version 2025.00.0017 with d (...)

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